Alert: Storm recovery update - 19 Action News|Cleveland, OH|News, Weather, Sports

Alert: Storm recovery update

Posted: Updated:

The updates below include information reported to the Emergency Operations Center Thursday.  Additional information will continue to be collected and distributed via the Joint Information Center through Friday.


  • Immediately report all downed or low hanging lines to 911 or your local utility
  • Ongoing challenges may cause additional outages
  • CPP full restoration of power anticipated by evening of Nov. 2nd
  • 1,000 customers without power
  • 58 crews still working
  • CPP cut and cleared wires on the ground at 31 locations on the Westside and 23 on the Eastside of Cleveland
    • CEI full restoration anticipated by Nov. 5th
    • 50+ crews


  • Power restored to the City Kennel
  • Trees have been weakened by the storm
  • Use caution and watch for falling branches
  • May bring wires down – Report all downed wires immediately
    • Ask for ID and/or call the utility company if a worker requests access to your home. Utility workers will have badges.

Public Works:

  • Tree removal –
  • Cleveland received 400 calls for service since beginning of the storm
  • Priorities are blocked intersections and power lines
    • Trash collection is on schedule
    • Please remember to place lids on all garbage cans and to set out garbage as close to your set out time as possible to limit access for rodents.


  • Power has been restored to all Water Pollution Control pump stations
  • Creek flooding starting to recede


Mental Health

  • Real life-threatening medical emergencies, dial 9-1-1 
  • Stress anxiety related to Hurricane Sandy, contact the American Red Cross Northeast Ohio Region at (216) 451-3010 or contact United Way by dialing 2-1-1
  • 24-hour Mental Health/Addiction assistance line can be reached at (216) 623-6888


United Way – Dial 2-1-1 for assistance with social and human services

  • 4300 calls received – 73% increase over same period a week ago
  • 1079 Housing/Utility Assistance
  • 835 Food/Meals
  • 554 Public Safety/Disaster Assistance
  • 453 Social Services
  • 332 Health/Mental Health Services
  • Updated Stats Expected on Friday, November 3rd


Red Cross

  • Help Northeast Ohioans affected by Hurricane Sandy by donating $10.00 to the American Red Cross: text the words Red Cross to 90999. Carrier will charge $10.00 plus any standard rates.
  • To search for an open Red Cross shelter by Zip Code, text the word  SHELTER and a Zip Code to 43362 (For example: Shelter 01234). Remember, standard rates apply.


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