Medina Township Police warning of phone scams - 19 Action News|Cleveland, OH|News, Weather, Sports

Medina Township Police warning of phone scams

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The Medina Township Police would like to warn residents of phone call scams.

Several residents have reported receiving phone calls from people identifying themselves from Windows Support.

The callers indicate that there is a problem with your computers security certificate or something similar and for a small fee they will fix your computer remotely.

Please do not trust unsolicited calls and DO NOT provide any personal information to people that you are not familiar with or you did not call.

According to Microsoft - "Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes".

If someone claiming to be from Microsoft tech support calls you:

Do not purchase any software or services

• Ask if there is a fee or subscription associated with the "service". If there is. hang up.

• Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.

• Take the caller's information down and immediately report it to your local authorities.

• Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.

If you already gave some information to a scammer, change your password on all of your accounts: email, financial accounts and credit card accounts.

We encourage all residents to not trust unsolicited phone calls, either for computer help, lottery winnings, or investment opportunities. 

Research unsolicited offers with the Ohio Attorney General's office before you agree to send money.

If you feel you are a victim of a scam, please contact the Medina Township Police



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