Mentor nursing home evacuated after attic pipes burst - 19 Action News|Cleveland, OH|News, Weather, Sports

Mentor nursing home evacuated after attic pipes burst

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Heartland of Mentor Heartland of Mentor
MENTOR, OH (WOIO) -

A Mentor nursing home was forced to evacuate patients and residents after water lines in part of the attic burst around 3:30 a.m. Thursday morning.

About half of the population at Heartland of Mentor is affected.

A cleanup crew has been called, and repairs are expected to begin as soon as possible. 

As a result of the water line break, the phone system is down. Officials are working to establish an alternative number for families to reach Heartland of Mentor.

STATEMENT – HEARTLAND OF MENTOR

As you are aware, water lines in part of the attic at Heartland of Mentor burst this morning.  As a result of this, our staff immediately moved the patients and residents that were affected. Everyone was safely and quickly moved to other parts of the facility without any harm or injury.

We are in the process of transferring about 60 of our patients, their charts and medications to our sister centers. We are contacting family members now and will keep them informed of our progress.  This has affected about half of our population.

Our plant operations team is assessing the damage, a cleanup firm has been called in and we expect to begin repairs as soon as possible so we can move our patients back home as quickly as possible.

Since the safety and welfare of our residents and staff is always our primary concern, we are taking every precaution to ensure their well-being. 

We do not foresee any disruptions in daily services and routines such as activities, therapy schedules and meals to the rest of our patients.

I want to thank our staff for their quick response and professionalism during this time and thank the fire department and emergency personnel for their assistance in transferring our patients safely as well as our sister centers for their support.

As a result of the water line break, our phone system has been affected and is not currently working.  We are setting up an alternative number for families to reach Heartland of Mentor.

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