Utility Scam: Cleveland Public Power warns customers of new hoax - 19 Action News|Cleveland, OH|News, Weather, Sports

Utility Scam: Cleveland Public Power warns customers of new hoax

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Cleveland Public Power (CPP) is sending out a warning of a new utility scam targeting their customers. 

This week, a CPP customer got a call from a scammer who told them that their electricity would be shut off if they did not purchase a "Blue Card" to pay the debt.

The victim, fearing power disconnection, did as told and is now out several hundred dollars.

After that, the customer called CPP's customer service and reported the payment, only to find out they never received a payment.

The Department of Public Utility is investigating, and in the meantime CPP tells customers to ignore these calls.

"This scam is targeting commercial businesses and while Cleveland Public Power will contact these customers about their bills, we would not refer them to a third party payment option. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426," says CPP Commissioner Ivan Henderson. 

He added, "When there is a threat of disconnection the only way to make payments would be in person in our Payment Center, by calling in and making a payment with our Customer Service representatives or make an online payment yourself."

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