Time Warner Cable adding 30 jobs to the North Canton area - 19 Action News|Cleveland, OH|News, Weather, Sports

Time Warner Cable adding 30 jobs to the North Canton area

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Time Warner Cable is looking to increase its customer care residential tier three technical support workforce by more than 30 at its North Canton, Ohio operations.

These positions will primarily support TWC's residential data and voice customer base.

"We are looking to fill a number of full-time positions in our North Canton office, which provides many employment opportunities for this region of the state," said Kathy Chamberlain, Regional Vice President of Customer Care at Time Warner Cable. "With the roll out of new products and services this year, the increased workforce is needed to assist customers."

"Time Warner Cable's decision to expand and create new jobs in the area is a win-win for our community," said State Representative Kirk Schuring. "Job creation and economic development is important to our local economy and we applaud Time Warner Cable for their continued investment back into the community."

The hiring event will take place Tuesday, April 29, 2014 at the Time Warner Cable office located at 5520 Whipple Ave. NW, North Canton, Ohio 44720.

Applicants will be interviewed between 10 a.m. - 1 p.m., or from 3 p.m. - 7 p.m.

During the fair, candidates will have the opportunity to meet technical support leaders and assess the company culture, while learning about job responsibilities, work hours, compensation with commission and bonus potential, and training.

Residential Tier 3 Technical Support representatives will assist residential customers throughout the Midwest with all aspects of data and voice repair, video support, matching our products and services with customer interests, and other common customer care inquires in a high-volume, fast-paced call center environment. Qualified applicants must possess a minimum of 2-3 years in the customer service field; troubleshooting, technical skills, and good communication skills are all necessary.

All positions offer competitive compensation structures and an extensive benefits package.
Applicants must apply online & complete an assessment prior to the event at www.jobs.twc.com and use requisition code 156060BR. Job applicants should bring with them updated copies of their resume and dress in business appropriate attire. More information about Time Warner Cable career opportunities can be found by CLICKING HERE.


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